Frequently asked questions
Product, documentation and ordering — in brief. Contact us if you need more detail.
How do I choose oil for my vehicle?+
Follow the engine manufacturer's recommendations for viscosity (e.g. 5W-30) and approvals (API, ACEA, VW, MB). Each product page lists viscosity and spec. Call us at +7 928 232-00-06 if unsure.
What are Petrolero additives and how do they work?+
Petrolero additives are concentrates added to motor oil. They work at molecular level: reduce friction and wear, stabilize the oil film, and help the engine run cleaner.
Are additives compatible with any motor oil?+
Formulas are compatible with most modern synthetic and semi-synthetic motor oils. Do not mix with products containing solid friction modifiers (teflon, moly disulfide, etc.).
Where can I find TDS and MSDS?+
Technical data sheets (TDS) and safety data sheets (MSDS) are available as PDF downloads in the Documentation section on each product page.
How often should I change motor oil?+
Follow your vehicle manufacturer's service interval. Typically 10,000–15,000 km for petrol cars; shorter for diesel and commercial use depending on conditions.
How do I place an order?+
Call +7 928 232-00-06 or use the Contact page — we'll confirm stock, volume and delivery options.
Russia warehouse & India representatives
Headquarters and shipping from Krasnodar. Official India representatives in Chennai.